Prioritization for wheelchair assistance by American Airlines
American Airlines prioritizes wheelchair assistance for passengers with disabilities to ensure their safety and comfort throughout their travel experience. Understanding the importance of providing equal access to all passengers, American Airlines has established procedures to ensure timely assistance and support for those who require wheelchair assistance.
Steps to receive priority wheelchair assistance
1. **Advance Notification**: Passengers should inform American Airlines of their need for wheelchair assistance at the time of booking or at least 48 hours before the scheduled departure. This allows the airline to make necessary arrangements in advance.
2. **Check-in Assistance**: Upon arrival at the airport, passengers can request wheelchair assistance at the check-in counter. American Airlines staff will assist in providing a wheelchair and guiding the passenger through the check-in process.
3. **Priority Boarding**: Passengers requiring wheelchair assistance are often given priority boarding to ensure they can comfortably and safely board the aircraft before other passengers.
4. **In-flight Assistance**: During the flight, flight attendants are available to assist passengers with disabilities, including those using wheelchairs. They can provide support with accessing the restroom, moving around the cabin, and other necessary assistance.
5. **Arrival Assistance**: Upon arrival at the destination, passengers will receive assistance with deplaning, retrieving luggage, and navigating the airport.
By prioritizing wheelchair assistance, American Airlines demonstrates its commitment to ensuring that all passengers, regardless of their physical abilities, can travel with ease and dignity.